Help Maxlander does not work

Discussion in 'Help & Tutorials' started by Leon Draisaitl, Feb 1, 2016.

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  1. Leon Draisaitl

    Leon Draisaitl New Member

    Feb 1, 2016
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    My Maxlander has arrived on Friday.
    Unfortunately he does not work.
    I download the software on 6 different Computers from here
    including the Maxlander Extra files update.
    When I Start Maxlander V1.42 it shows Please Connect Portal.
    The Maxlander shines blue but no other thing happened.
    Normally it has to work as shown on this video.
    Maybe the device driver is not installed properly . Does anyone know how I can remove the device driver and reinstall ? Unfortunately the operator where I ordered the Maxlander does no longer reply on my emails.

    Or does anyone have an idea what other fact can be the reason why the Maxlander does not work?

    Thanks for any reply.

  2. Cha0s Em3rald

    Cha0s Em3raldCha0s Em3rald is a Verified  Member Retired Admin

    Oct 1, 2015
    Likes Received:
    Here is a guide I found online on how to uninstall a driver - How to Uninstall Drivers in Windows | PCWorld

    Hopefully removing it & installing again will help
  3. aaarone

    aaarone New Member

    Apr 21, 2016
    Likes Received:
    Hi Leon, I was in your same situation.
    You have to be patience... your MaxLander is "broken" and you can just take a connection with your seller, send it and wait the reshipping.
    I ve wait more than 2 months for the entire process but finally yestarday I ve recieve the new one and it work very well.

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