Unlimitzone account verification issue

Discussion in 'General Discussions' started by krill123, May 14, 2016.

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  1. krill123

    krill123 Member

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    Hi,

    I'm a new user on 3dschaos.. This place is awesome.
    I'm having an issue with Unlimit Zone - Unlimited Cloud Storage account creation process though.. I clicked on create new account, filled out all the fields and clicked ok. Then it said "sending activation email" but I never got the e-mail.
    I then logged in and retried sending it again and never got it. It's been 5 hours now and nothing. Re-tried sending the e-mail a few more times without success.
    My outlook junk e-mail has nothing in it.
    I figured maybe I made a typo in the e-mail so I retried creating a new account, typed in new user name and my e-mail. Got an error that another user is using that e-mail. So my e-mail is good.

    As another test, I tried creating a new account using my work e-mail and never got that activation e-mail for that either. I am stumped so I openned a support ticket to the company asking them to check that e-mails are being sent out to new users.

    Is it normal that it takes a long time to get this e-mail? Or is there a problem on their end?

    Thanks in advance for your help.

    PS: Sorry if this is off topic. If it is, please delete.
     
    #1 krill123, May 14, 2016
    Last edited: May 14, 2016
  2. Alex8965

    Alex8965 Member

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    Yes, I tried also 1 week ago, and I have the same issue. I also sent one mail to the support, but I got no answer.
     
  3. krill123

    krill123 Member

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    Thank you Alex8965 for confirming that I'm not the only one. Misery loves company. :)
    Hope they get the problem fixed soon.
     
  4. Cha0s Em3rald

    Cha0s Em3raldCha0s Em3rald is a Verified  Member Administrator
    Staff Member Administrator

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    @krill123 @Alex8965

    Thread moved to the general chat section

    I have been speaking to Unlimitzone about the problem & they are looking into it, hopefully it will be sorted out very soon
     
  5. krill123

    krill123 Member

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    #5 krill123, May 20, 2016
    Last edited: May 20, 2016
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